Frequently Asked Questions

Here, you can find all the information you need to reach out to our online bank. Whether you have questions about your account, need assistance with our services, or want to provide feedback, we’re here to help.

TCF Microfinance Bank was rebranded in the second quarter of 2024 and is now formally known as iBank Microfinance Bank. In our bid to bring fully digitalized banking solutions to our customer base, the bank secured approval from the Central Bank of Nigeria to transition from TCF Microfinance Bank Limited to iBank Microfinance Bank Limited

iBank Microfinance Bank is registered with the CBN and CAC; and is regulated by the NDIC. iBank Microfinance Bank is also 100% data-compliant, having registered with NITDA. The Bank has been in operation since 2016.

Just visit our new website https://ibankmfb.com and click on the “Get Started” button to open an account. Alternatively, you can download our TCF MFB App (Soon to be changed to iBank MFB Mobile App) from the Google Play store or Apple App store and open your account through the App

Once you have successfully opened an account with iBank MFB, you can complete our 100% online application and submit it with the necessary documentation, This should take only a few minutes. Our team reviews the information provided and reverts with a decision within 48 hours. If approved, you will receive funds directly into your iBank MFB account

We operate a risk – based pricing model to determine repayment on loans.

  • You must be engaged in cash flow, wages, and salary-based activities
  • You should be above 18 years of age
  • You must have an active iBank MFB bank account
  • You can apply for a Debit card by completing the form or by making a request for it from the bank
  • Personal Loans
  • Staff Loans
  • MSME Loans
  • Asset Financing
  • LPO Financing