Knowledge Base

GENERAL FAQ'S

1. What is TCF Microfinance Bank:?

TCF Microfinance Bank was rebranded in the second quarter of 2024 and is now formally known as iBank Microfinance Bank. In our bid to bring fully digitalized banking solutions to our customer base, the bank secured approval from the Central Bank of Nigeria to transition from TCF Microfinance Bank Limited to iBank Microfinance Bank Limited

2. Is iBank Microfinance Bank Limited a Bank?

iBank Microfinance Bank is registered with the CBN and CAC; and is regulated by the NDIC. iBank Microfinance Bank is also 100% data-compliant, having registered with NITDA. The Bank has been in operation since 2016.

3. How do I Get Started?

Just visit our new website https://ibankmfb.com and click on the “Get Started” button to open an account. Alternatively, you can download our TCF MFB App (Soon to be changed to iBank MFB Mobile App) from the Google Play store or Apple App store and open your account through the App

FEATURES FAQ'S

1. How Do Loans Work?

Once you have successfully opened an account with iBank MFB, you can complete our 100% online application and submit it with the necessary documentation, This should take only a few minutes. Our team reviews the information provided and reverts with a decision within 48 hours. If approved, you will receive funds directly into your iBank MFB account

2. How Do I Apply For an iBank MFB Loan?

Applying for a loan on the iBank MFB website is an easy and straightforward process. Once you are logged into the website, navigate to the Loan section, fill in your personal and employment information, which is required for a loan request, and it would be processed

3. What is the Interest Rate?

We operate a risk – based pricing model to determine repayment on loans

4. What Do I need to be Eligible for a Loan?

  • You must be engaged in cash flow, wages, and salary-based activities
  • Your age should be between 18 and 64 years
  • You must have an active iBank MFB bank account

5. How Do I Apply for an iBank Debit Card?

You can apply for a Debit card by completing the form or by making a request for it from the bank

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ibank@ibankmfb.com

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08081281730

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